Cancellations

Encompass has a 24 hour cancellation policy.  This allows clinicians to make the most of the workday and to offer the time to other clients looking to add or switch times. Therapists will try to reschedule within the same week of a cancellation if possible, although an available spot is not guaranteed. If rescheduling that week is not possible, the client will be responsible for the full fee. Clients with sliding scale and pro-bono arrangements have a limited number of no-shows and missed sessions required to maintain continuation with these payment plans.

Fees

During your initial consultation (offered at no cost) with the clinician, you can discuss the services you/ your family are interested in, the fees involved, and the various payment options available. A standard 50 min session is $150. Options include PASSS (see below), self-pay, and insurance out-of-network reimbursements. A number of sliding scale and pro-bono spots are set aside for those who need them. If these spots are currently full, clients can add their name to the waitlist and will be called in the order they are added.

Payments are processed through Simple Practice, an online HIPAA-compliant service. Credit cards or HSA cards are accepted, and if you need to pay with a check or through a 3rd party, this can be discussed in our initial consultation.

Post-Adoption Special Services Subsidy

Post-Adoption Special Services Subsidy (PASSS) is a program that offers Ohio families assistance up to $10,000 per year with therapy costs for adoptees under 18 years of age. PASSS requires an application and several documents from the therapist providing services, but acceptance is typically not based on income. This option requires a DSM diagnosis.

Credit card payments are processed through Simple Practice, and your invoices are reimbursed by PASSS. Navigators are available through their website to answer questions about the application.


 Insurance ​

Encompass therapists are currently all out-of-network providers. Many insurance companies reimburse a percentage of services provided by out-of-network clinicians.  If you're interested in pursuing reimbursement, ask your insurance company what percentage they reimburse and if there is a limit on the number of sessions per year. This option requires a DSM diagnosis.

Credit card payments are processed through Simple Practice, your invoices are sent to you as a monthly "superbill," and reimbursements would be sent directly to you.